Foreign language course registration and Danish language course registration
Change of class
You can change classes if you let us know no later than one week before your course starts. After this date your enrolment is binding.
If you have started the course, and you turn out to be placed at the wrong level, you can talk to your teacher or the language consultant about changing classes within the same period. If you are enrolled in a foreign language course, the change must be made before the 3rd session. If you are enrolled in a Danish language course, the change must be made during the first week.
In the unlikely event of the course being sold out, we will contact you as soon as possible.
Invoice
If your employer is paying for the course, we will issue an invoice. We charge a fee of DKK 39 for issuing an invoice. Payment must be made within two weeks from the invoice date.
Refund of course fees
You can cancel your course registration and get a refund of the course fee until one week before your course starts. If you cancel your registration, an administration fee of DKK 100 will be deducted from the price. After this date your enrolment is binding whether you attend class or not.
Changes of location and teacher and prolongation of the course due to illness etc. do not entitle to cancellation/refund.
Right of cancellation
Purchases of courses, lectures and similar activities on this website are not covered by the right of cancellation under the Danish Consumer Contracts Act § 18, subsection 2, no. 12.
Course cancellation
During the week before courses start, Studieskolen will look at the number of enrolments for each course. If there are too few enrolments for a course, it cannot start. If so, we will refund the full course fee. Please note we cannot refund the book expenses.
Force majeure
In the event we have to cancel a class, event or talk because of circumstances beyond Studieskolen's control, this will be considered a force majeure under which the right to a replacement class or refund does not apply. Such circumstances include war, natural disaster, terrorism, strikes, blizzards and epidemics.
Deposit for Danish Education
The rules for deposit payment and reimbursement are regulated by law (Bekendtgørelse af lov om danskuddannelse til voksne udlændinge). If you have passed your module within the time frame and are not starting a new module, you can ask for a reimbursement of your deposit.
Registration and payment for Danish Education
You can cancel your course registration until one week before your course starts. After this date, your enrolment is binding whether you attend class or not. If you cancel your registration, an administration fee of DKK 100 will be deducted from the refund.
Registration to Danish Education tests (PD1, PD2, PD3, Studieprøven)
If you cancel your registration before the final registration date: You will get a 100 % refund of the exam fee; an administration fee of DKK 100 will be deducted from the price.
If you cancel your registration after the final registration date and until two weeks before the written test: you will get a 50 % refund of the exam fee due to planning and administration expenses.
If you cancel your registration later than two weeks before the written test and hereafter: the examination fee cannot be refunded. This also applies in the event of illness, departure from the country and the like.
Registration to Indfødsretsprøven and Medborgerskabsprøven
If you cancel your registration before registration deadline: we will refund 100 % of the exam fee. We will deduct an administrative fee DKK 100.
If you cancel your registration after registration deadline and no later than two weeks before the test: we will refund 50 % of the exam fee.
If you cancel your registration later than two weeks before the test: We are not able to refund the exam fee.
Cambridge exam registration
If you cancel your registration no later than six weeks before the exam, we can refund 50 % of the exam fee. We are not able to refund exam fees after that.
Registration to all other exams
Cancellation of the exam registration can take place until the final registration date. If you cancel your registration, an administration fee of DKK 100 will be deducted from the price.
The examination fee cannot be refunded after the final registration date.
Purchase of courses and examinations on this website is not subject to the right of withdrawal (see Forbrugeraftaleloven (Consumer Contracts Act) § 18 paragraph. 2).
Online English course registration
Your registration is binding and cannot be cancelled after the interview with the teacher.
If your employer is paying for the course, we will issue an invoice. Payment must be made within two weeks from the invoice date.
Force majeure
In the event we have to cancel a class, event or talk because of circumstances beyond Studieskolen’s control, this will be considered a force majeure under which the right to a replacement class or refund does not apply. Such circumstances include war, natural disaster, terrorism, strikes, blizzards and epidemics.
In the event that a class has to close down because of coronavirus, teaching will continue online. Online teaching in classes closed down due to coronavirus are considered to be customarily completed, whether or not the individual participant chooses to make use of this option. In cases where you are offered online teaching, compensation in the form of returned payment or replacement teaching is not applicable. Shutdowns or cancellations for other reasons than coronavirus follow regular terms and conditions.
Purchase of courses and examinations on this website is not subject to the right of withdrawal (see Forbrugeraftaleloven (Consumer Contracts Act) § 18 paragraph. 2).