English for the Public Sector

Target group
English for the Public Sector is aimed at civil servants who interact directly with the public. This could be, for example, caseworkers, job center receptions, city hall workers etc.

Course content
The course will take as a starting point the participants’ language level, their professional needs and the requirements of the agency regarding the employees’ language skills. The course will serve to develop the language skills with the area decided upon by the participants and the instructor, e.g.:

  • Explaining the application procedures for benefits
  • Dealing with questions regarding employment possibilities, subsidized housing, child support, etc.
  • Writing official letters to citizens.
  • Developing vocabulary lists within the certain area of public service.

Course goal

  • Be able to clearly explain procedures to citizens
  • Be able to write clear, straightforward emails and instructions
  • To discuss problems and solutions on the telephone as well as face-to-face

Course format
The course can be arranged for a group or an individual and can take place either at your company or at Studieskolen’s premises on Borgergade.

To ensure consistent results, we recommend a course of 30 lessons (a lesson is 45 minutes) which would run once a week for 2-3 lessons.

Contact us

Call us or send us an email. Then we can help you and your organization to learn a language.

Contact us

Your engagement with Studieskolen Business

1.

Please contact us and we will send you a quote. We match you with an experienced teacher best suited to meet your needs and requirements.

2.

Your language teacher will generate a personal training plan with course topics and learning goals.

3.

At some point you or your company will receive an invoice. Upon completion of your course we kindly ask you to evaluate.

4.

Your teacher writes a final report with recommendations on how you can maintain and extend your language competencies.